FAQs ← Knowledge Base Getting Started Frequently Asked Questions Troubleshooting issues in QuickBooks Self-Employed. Why doesn't QuickBooks Self-Employed have all my data from my connected banks?. How do I track income from Amazon, Shopify or eBay? Why are there duplicate transactions?. How can I change or customise my expense categories?. What to do if you're unable to access your contact e-mail address. Can I share QuickBooks Self-Employed with my Accountant?.