Why are there duplicate transactions?.

Sometimes, we do end up with duplicate transactions due to issues on the bank's side or the way we fetch data for transactions that change date and/or descriptions within your bank's website. We're confident that we can detect these duplicates better as we improve our algorithms. 

 In the meantime, you can manually exclude these duplicate transactions. Here's how:

  1. Click the Transactions tab
  2. Tap the duplicate transaction
  3. In the expanded detail, tap Exclude
  4. Tap Save in the upper right hand corner
Once a transaction is excluded, it will still show in the Reviewed view greyed out, however it will not be used for any QuickBooks Self-employed calculations.

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